Last updated: October 20, 2025

Accur8, Inc. (“Accur8”, “we,” “our,” or “us”) is committed to transparency and responsible communication practices. This policy outlines how we use phone, SMS, MMS, email, and voice communication—including future technologies such as autodialing or AI-assisted voice calls—to support our clients and their authorized users, including but not limited to employees, contractors, carriers, and drivers. This policy also acknowledges limited visual collaboration methods (e.g., screen sharing or video calls) used during demos, onboarding, or support sessions.

By using the Accur8 platform or submitting contact information through our site or services, you consent to receive communications from Accur8, including:

• One-on-one and broadcast SMS or MMS messages from support, onboarding, or account representatives
• Operational voice calls, which may include messages via dialer or AI-assisted systems in the future
• Email messages related to onboarding, demos, support, billing, product updates, and marketing (if opted in)
• System-generated notifications triggered by account events (e.g., status updates, alerts, warnings)
• In-app chat or messaging through Accur8 mobile or web applications
• Push notifications delivered through Accur8 mobile apps
• Live or embedded chat widgets on our website or platform

We may contact you for the following purposes:

• Scheduling a demo or follow-up
• Account setup and onboarding assistance
• Password resets or login assistance
• Status updates related to support requests or system incidents
• Billing or payment matters
• Product announcements, educational resources, or newsletters (only if opted in)
• System-generated alerts and automated reminders
• Group updates for system maintenance, releases, or critical issues
• Responding to chats or messages initiated through our web or mobile applications

Marketing emails or SMS communications will only be sent to individuals who:

• Provide explicit consent via website forms or checkboxes
• Have a pre-existing business relationship with Accur8

Marketing messages include a clear unsubscribe or opt-out option.

By submitting your phone number through a form, account registration, or support ticket, you:

• Consent to receive SMS/MMS communications from Accur8 or its support personnel
• Consent to group messages or bulk notifications related to system operations, support, or training
• Consent to voice calls from our support or operations team, including automated or AI-assisted systems where permitted
• May withdraw consent at any time by replying “STOP” to SMS or requesting removal via support@accur8.services

If you are an Accur8 client using our platform to communicate with your own drivers, contractors, or customers, you are responsible for:

• Ensuring opt-in consent is collected and documented in accordance with applicable laws
• Providing a method for opt-out from SMS, email, or voice communications initiated through the Accur8 system

Accur8 stores logs of outbound communications initiated by our system or support team. We do not sell personal data. Consent withdrawal requests are honored promptly.

Message and data rates may apply depending on your mobile provider plan. We do not guarantee SMS/MMS delivery due to carrier and regional limitations.

For any questions or to manage communication preferences, contact us at:

Accur8, Inc.
Email: info@accur8.services
Phone: (872) 710-1170
Web: https://accur8.services/privacy-policy/